ALTINOX
ALTINOX

Policies

Shipping & Returns

We keep policies simple and transparent. If you have questions, contact us before placing your order.

Shipping

Processing time: Orders are typically processed within 24–48 hours.

Delivery estimate: 5–7 business days (Lima) and 7–12 business days (other regions), depending on courier conditions.

Shipping fee: Shipping is calculated at checkout.

Returns & Exchanges

Return window: 7 days from delivery date.

Condition: Items must be unused, with original packaging and tags.

Exchanges: We can offer exchanges for size/color if stock is available.

Damaged or Incorrect Items

If your order arrives damaged or incorrect, contact us within 48 hours of delivery with photos and your order details. We’ll resolve it quickly.

Refunds

Refunds are issued once the return is received and inspected. Timing depends on the payment method and Mercado Pago processing.

Pre-Launch Notice: This website is currently in development and not operating commercially. All products, prices, and payment features are for demonstration or testing purposes only. No real sales are being conducted. The company assumes no liability for actions taken based on content shown here.

Aviso de Pre-Lanzamiento: Este sitio web se encuentra en fase de desarrollo y aún no opera comercialmente. Todos los productos, precios y funciones de pago son solo para demostración o pruebas. No se realizan ventas reales. La empresa no asume responsabilidad por acciones tomadas basadas en el contenido mostrado.